We are pleased to announce that Phelps Air medical helicopter program, in conjunction with Phelps Health in Rolla, Missouri, has achieved a tremendous milestone of 1,000 patient flights.

The 1,000th mission, completed in the fourth quarter of 2020, helped a patient receive critical care at a distant facility, illustrating the benefits of local air medical access for saving vital minutes that improve patient outcomes. These frequent missions are a vital part of the chain of survival for community members.

Since 2017, the Phelps Air program has operated with a Bell 407 helicopter located on the primary helipad at Phelps Health Hospital in Rolla.

“Phelps Air has and continues to be a tremendous asset to our community. With Phelps Air, patients can receive more timely lifesaving transfers to tertiary care, which, in turn, can lead to better patient outcomes and experiences,” Phelps Health Senior Vice President and Chief Nursing Officer Keri Heavin said. “We are proud to partner with Phelps Air/Air Methods to offer this service to the community.”

The Phelps Air program prides itself in that they do not require patients to purchase memberships for air medical services, a common practice seen at other air medical companies.

Our innovative industry-leading post-flight Patient Advocacy program puts patients first, helping deal with insurance claims and other aspects to bring about low out-of-pocket costs. These efforts, combined with an in-network approach with insurers nationwide, take patients out of the middle so they can focus on their recovery.

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