Patient & Family Center

We’re here for you every step of the way. Whether you are a patient or family member, we understand that this is a stressful time. The Air Methods’ Patient & Family Center was created to provide you with all the resources you need to help. If you prefer to speak with a Patient Advocate over the phone, please do no hesitate to reach out. 

How Can We Help?

    What Happens Next?

    A detailed breakdown of the insurance process. 

    Patient Advocacy

    Our dedicated Patient Advocacy team provides patients with support and resources during the post-flight billing process. Our goal is to relieve stress on patients and their families. Patient Advocates successfully help patients navigate the claims and appeals process.

    Patient Resources

    Find the answers to your billing questions and learn the language of the claim process using our glossary of terms. 

    In-Network Insurance

    We have agreements with some of the largest health insurance companies in more than 20 states. Our plans are to continue to increase these agreements and go in-network in all areas we serve.

    Payment Options

    At Air Methods, we do everything we can to keep your cost for emergency care as low as possible.  If your insurance company does not fully cover your emergency care leaving you with a balance or insurance co-pay/deductibles, your Patient Advocate can help you work through our patient portal for any bill pay.

    Records Requests & Forms Library

    As your advocate, we’ve provided all the forms you need here, in one spot. 

    A Simple Boat Ride Gone Wrong

    The steamy morning of July 4, 2019 began with the anticipation of sandwiches, cold beverages and a leisurely, refreshing cruise down South Carolina’s Sampit River later that day followed by fireworks in the evening…