At Air Methods, We offer the
following payment methods:

Online Bill Pay Through
Our Patient Portal

The Patient Portal provides access to:

  • View your most recent letter or invoice
  • View claim status
  • Make a payment
  • Create a payment plan

In order to access your claim, you must create a login with:

  • Your unique Reference Number (located on all correspondence in the top-right corner)
  • The patient’s date of birth

Help Desk Worker

Financial Assistance

A patient (or financially responsible parent or guardian) who has experienced a significant life event in the past 12 months prior to the date of the transport may be eligible for financial assistance.

A103 – Financial Assistance Application

Click Below to obtain our Financial Assistance Application.

Mail Printed PDFs to:
Customer Service
P.O. Box 2532
Fontana, CA 92334-9938

Air Methods employee sitting at computer.

Patient Advocacy Contact Information


M-F: 6am – 5pm (PST)