Commitment to safety and outstanding patient care.
Always ready to respond when it matters most.
Our patient advocates are standing by.
Verification specialists obtain insurance information to submit your claim for services.
If our verification specialist is unable to obtain your insurance information from the referring or receiving hospital, you will receive a phone call in attempt to obtain the information from you or your representative.
If you are uninsured, please call our Patient Advocates at 877-800-5668 to discuss your options to resolve your account.
Insurance billing and collection specialists submit claims to insurance and follow-up on claim until claim has processed.
Following insurance verification, you will receive an informational packet containing a HIPAA Privacy Notice and an Assignment of Benefits From.
We may make follow-up phone calls to keep you informed of any insurance delay or denial.
Check the status of your claim on our patient portal.
In the event of an underpayment from your insurance provider we may need your assistance in the appeals process to ensure all efforts are exhausted on your behalf.
Patient Advocates work with individuals to resolve outstanding balance based on their ability to pay.
You may also receive phone calls from our Patient Advocates to discuss your options through our Personalized CARE Program to resolve any outstanding balance.
M-F: 6am – 4:30pm (PST)