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This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Air Methods Corporation is required by law to maintain the privacy or certain confidential health care information, known as Protected Health Information or, PHI, and to provide you with a notice of our legal duties and privacy practices with respect to your PHI. Air Methods Corporation is also required to abide by the terms of the version of this currently in effect.
Use and Disclosures of PHI: Air Methods Corporation may use PHI for the purposes of treatment, payment and health care operations, in most cases without your written permission. Examples of our use of your PHI:
For treatment; this includes such things as obtaining verbal and written information about your medical condition and treatment from you as well as from others, such as doctors and nurses who give orders to allow us to provide treatment to you. We may give your PHI to other health care providers involved in your treatment, and may transfer your PHI to the hospital or dispatch center.
For payment; this includes any activities we must undertake in order to get reimbursed for the services we provide to you, including such things as submitting bills to insurance companies, making medical necessity determinations and collecting outstanding accounts.
For health care operations; this includes quality assurance activities, licensing, and training programs to ensure that our personnel meet our standards of care and follow established policies, as well as certain other management functions.
Use and Disclosure of PHI Without Your Authorization. Air Methods Corporation permitted to use PHI without your written authorization, or opportunity to object, as required by law, or in certain situations, unless prohibited by a more stringent state law, including:
We may also use or disclose health information about you in a way that does not personally identify you or reveal who you are.
Any other use or disclosure of PHI, other listed above will only be made with your written authorization. You may revoke your authorization at anytime, in writing, except to the extent that we have already used or disclosed medical information in reliance on that authorization.
Patient Rights: As a patient, you have a number of rights with respect to your PHI, including:
The rights to access, copy or inspect your PHI: This means you may inspect and copy most of the medical information about you that we maintain. We will normally provide you with access to this information, within 30 days of your request. We may also charge you a reasonable fee for you to copy any medical information, and you may appeal certain types of denials. We have available forms to request access to your PHI and we will provide a written response if we deny you access and let you know your appeal rights. You also have to right to receive confidential communication of your PHI. If you wish to inspect and copy your medical information, you should contact our privacy officer.
The right to amend you PHI: You have the right to ask us to amend written medical information that we may have about you. We will generally amend your information within 60 days of your request and will notify you when we have amended the information. We are permitted by law to deny you request to amend your medical information only in certain circumstances, like when we believe the record you have asked us to amend is complete and accurate. If you wish to request that we amend the medical information that we have about you, you should contact our privacy officer.
The right to request an accounting: You may request an accounting from us of certain disclosures of your medical information that we have made in the six years prior to the date of your request. We are not required to give you an accounting of information we have used or disclosed for purposes of treatment, payment or health care operations, or when we share your health information with our business associates, like our billing company or a medical facility from/to which we have transported you. We are also not required to give you an accounting of our uses of protected health information for which you have already given us written authorization. If you wish to request an accounting, contact our privacy officer.
The right to request that we restrict the uses and disclosures of your PHI: You have the right to request that we restrict how we use and disclose your medical information that we have about you. Air Methods Corporation is not required to agree to any restrictions you request, but any restrictions agreed to Air Methods Corporation in writing are binding on Air Methods Corporation.
Internet, Electronic mail, and the Right to Obtain Copy if Paper Notice on Request. If we maintain a web site, we will prominently post a copy of this Notice on your web site. If you allow us, we may forward you this Notice by electronic mail instead of on paper and you may always request a paper copy of the Notice.
Revisions to the Notice: Air Methods Corporation reserves the right to change the terms of this Notice at any time, and the changes will be effective immediately and will apply to all protected health information that we maintain. Any material changes to the notice will be promptly posted in our facilities and to our web site, if we maintain one. You can get a copy of the latest version of this Notice by contacting our privacy officer.
Your Legal Rights and Complaints: You also have the right to complain to us, or to the Secretary of the United States Department of Health and Human Services, if you believe your privacy rights have been violated. You will not be retaliated against in any way for filling a complaint with us or to the government. Should you have any Questions, comments or complaints you may direct all inquiries to our privacy officer.
Alan Einisman, chief compliance officer, vice president and general counselAir Methods Corporation5500 S. Quebec St.Greenwood Village, CO 80111303-749-2856
Joe Searcy, director of information security and complianceAir Methods Corporation5500 S. Quebec St.Greenwood Village, CO 80111303-749-1358
For questions about this notice or your account, please call our Customer Service Department at (888) 636-4438