Public Notices

Notice of Privacy Incident

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On November 9, 2023, an Air Methods billing office was broken into, and a laptop was stolen. We immediately filed a police report, but the laptop has not been recovered. On November 13, 2023, we determined that some of the files saved to the laptop may contain patient information. We immediately began reviewing the files […]

West Virginia: Hundley v. Evac EMS a/b/a AirMedCare Network

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Connie Hundley signed up for an AirMedCare membership plan and then required helicopter transport after being hit by an underinsured motorist while riding her motorcycle. Hundley’s insurance plan contained uninsured motorist coverage which provided her with a $50,000 general payment to cover her accident costs. Hundley’s auto insurance plan also provided $10,000 specifically for the air […]

Missouri: Pratt v. Air Evac Life Team, Inc.

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Doris Pratt signed up for an AirMedCare membership plan and then required helicopter transport after a car accident in which she was severely injured and her mother was killed. Pratt’s health insurer paid $8,294 of Air Evac’s $18,249 bill. Despite her AirMedCare membership promise to waive all costs not covered by insurance, Air Evac placed a lien […]

Illinois: Concovich v. Evac EMS, Inc.

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Joan Concovich signed up for Air Evac’s membership plan and then required helicopter transport from an Illinois hospital to a Missouri hospital. Concovich’s insurance paid all but $150 of the $37,711, despite the AirMedCare membership promise to waive all costs not covered by insurance, Air Evac sought to collect the remaining $150 balance from Concovich. […]