DirectCall

Streamlining the patient transfer process

Male Doctor

DirectCall is the solution to eliminating the frustrating maze of phone calls sometimes necessary to facilitate a patient transfer. Based in Omaha, Nebraska, our professionally staffed facility is available 24/7 and your “one stop” shop. Our goal is to aid our customers in establishing and maintaining strong relationships with referral markets through efficiency and consistency, while improving internal communication between departments and physicians. 

Every hospital we represent has seen at minimum a 20% increase in referral volume. DirectCall provides data for trending, customized reports, and recorded phone lines. We also help ensure Emergency Medical Treatment and Active Labor Act (EMTALA) compliance. We keep thorough documentation from the time the request is made to the time the patient arrives. All communication is recorded and archived, and tapes are immediately accessible to hospital administration for review. 

For more information about DirectCall please visit www.directcalltc.com.

DirectCall Brochure

DirectCall BrochureDirectCall streamlines the patient transfer process through a single customer service conduit.

DirectCall is the solution to eliminating the frustrating maze of phone calls sometimes necessary to facilitate a patient transfer. Based in Omaha, Nebraska, our professionally staffed facility is available 24/7 and is your “one stop” shop.

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