Support & Service
Exceeding customer expectations
When it comes to aircraft completions, we at United Rotorcraft have the resources, expertise, and leadership to provide customers with the solutions they demand. In conjunction with the customer our designated Program Management team oversees the completion process while a specific team member is assigned to each completion. This team will develop and oversee:
- Aircraft Completion Schedule
- Customer Kick Off Meetings
- Production of Parts And Materials
- Aircraft Arrival
- Installation of Parts and Materials
- FAA Inspections and Certifications
- Onsite Training with Crews
Continuous customer support
The delivery of the aircraft is just the start of the process. Our customer support team will continue to assist our customers for years to come by providing ongoing warranty support, parts and product replacement, and more.
AOG/24 Hour Support
Normal Business Hours:
Toll Free: (800) 433-3555
Phone: (303) 792-7557
Fax: (303) 749-1320
CustomerSupport@airmethods.com
After Business Hours:
(720) 215-0311
Spare Part Sales, Technical Support, Warranty and Repairs, Technical Publications
Trina Reish
Sr. Manager of Customer Support
Direct Line: (303) 792-7557
Fax: (303) 749-1320
treish@airmethods.com
After Business Hours:
(720) 215-0311